At The Go Vibes, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you access or use our services. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information:
We may collect the following personal information from you when you interact with our website or services:
- Full name, contact number, email address, and postal address.
- Payment details, such as credit/debit card information or transaction details.
- Identification documents for verification purposes (e.g., passports, government IDs).
1.2 Non-Personal Information:
We may also collect non-personal information, such as:
- Browser type, operating system, and device information.
- IP address and geolocation data.
- Browsing behavior and preferences on our website.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and improve our travel services and offerings.
- Process bookings, payments, and transactions.
- Send confirmations, updates, and other communication related to your trip.
- Respond to your inquiries and provide customer support.
- Personalize your experience and provide tailored recommendations.
- Comply with legal obligations and ensure security.
3. Sharing Your Information
We may share your information with:
- Third-party service providers: To facilitate bookings, payments, and related travel arrangements.
- Government authorities: If required for compliance with legal obligations or in response to lawful requests.
- Business partners: To provide additional services or offers that complement your travel experience.
- Affiliates: For internal purposes, such as analytics or customer relationship management.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission.
- Regular system monitoring and audits.
- Restricted access to sensitive information.
While we strive to protect your data, no system is entirely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather analytical data. These may include:
- Essential cookies: Necessary for website functionality.
- Performance cookies: To track user behavior and improve website performance.
- Targeting cookies: For personalized advertising and retargeting.
You can manage or disable cookies through your browser settings; however, this may impact your experience on our site.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before sharing your data.
7. Your Rights
As a user, you have the following rights:
- Access: Request access to the personal data we hold about you.
- Correction: Correct or update inaccurate information.
- Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
- Opt-out: Unsubscribe from marketing communications at any time.
- Data portability: Request a copy of your data in a machine-readable format.
To exercise your rights, please contact us at support@thegovibes.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
9. Changes to This Policy
The Go Vibes reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed.
10. Contact Us
For questions, concerns, or requests related to this Privacy Policy, please contact us:
The Go Vibes
📧 Email: support@thegovibes.com
📞 Phone: +91-93177-37680
🌐 Website: www.thegovibes.com